Every provider will tell you about how they have the best expertise, the best support, and the best pricing. But take a closer look... Ask them for credentials of their DBAs. Call them at 3AM and see if you can reach a live person. Try to find out a published price of their services.
What they are offering is nothing close to what RemoteDBA.com does.
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24X7 Database Operations Centers (DOCs)
Unlike other providers, we have dedicated teams of DBAs that work on rotating shift schedules at our Database Operations Centers (DOCs). Other providers just equip their DBAs with pagers. Why trust a DBA who was just awakened with your most valuable company asset -- your data? |
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Data Defenders™: because your data integrity is our business
When it comes to remote database management, we are your data defenders. We have used our experience to ensure that all risks of data loss are proactively mitigated and that your databases are always available. |
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Service Level Guarantee
All of our service plans come with a Service Level Agreement (SLA) that guarantees a response time of 15 minutes or less, 24 hours a day, 7 days a week, including all holidays. Now, that’s an SLA you can depend on! |
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Proprietary Database Pulse™ technology
After more then a decade of managing a diverse set of database environments, we have developed a comprehensive 360 degree database monitoring technology. With the proprietary Database Pulse™, you can be confident that an expert at one of our Database Operations Centers (DOCs) will be notified of any irregular activity on your database within seconds. |
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Complete audit of all database changes
All support tickets and routine administrative tasks are logged into an issue tracking system that you can access anytime. You always know exactly what maintenance routines were needed at every point. |
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Early warning notification system
When databases fail, your business comes to a halt. This is why we notify you even before your database problems occur. Our performance and scalability analysis tools allow us to detect the early warning signs of performance and scalability bottlenecks, before they escalate into issues. We call you and let you know that your database is close to capacity rather than waiting for a call from you. |
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The safe choice in remote database management
Our business is remote DBA. We have set the standard for remote database management. There's a level of confidence that comes with trusting your business to the provider that is stable and secure, and whose expertise and support you'll want now and five or ten years down the road. |
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Full pricing transparency. No long term contracts required
Unlike our competition, we have nothing to hide. Quality speaks for itself. We publish all of our prices and do not push you into long-term contracts. We can do this because we are more than confident that you will be satisfied with our services. |
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